Gift Card FAQ
Purchasing Gift Cards
Gift cards are purchased and issued by Excel RC. Gift cards can be found here.
Gift Card Types:
- Physical Gift Cards - Shipped to Recipients: Physical gift cards are plastic cards that are shipped to the recipients; usually shipped out in 24-48 hours. Each gift card will be activated for the amount requested and mailed to the recipient in a professionally designed card presenter, mailed by the carrier selected at checkout.
- Code only Gift Cards - Delivered electronically: and be sent electronically to recipients or added to your account directly.
When can I expect to receive the gift card?:
- Physical Gift Cards: Physical gift cards are usually shipped in 24-48 hours via USPS 1st Class Mail within the United States, and should arrive within 5-6 business days. However, you can select the shipping option of your choice at checkout if faster delivery is required.
How can I check the balance of my gift card?:
You can always check the balance of your Gift Card by calling 1-833-ExcelRC, or by logging into your connected account on excelrc.com.
Where can I use my Gift Card?
Gift Cards are valid on ExcelRC.com or in any of our local retail stores.
Do Excel RC Gift Cards expire?
Gift Cards purchased online or in-store expire after 5 years. Some promotional non-purchased electronic code Gift Cards issued by Excel RC may expire sooner.
For assistance or further information contact us:
1-833-ExcelRC or by email: firstname.lastname@example.org